T. Gargour & Fils S.A.L. (TGF), the only authorised distributor of Chrysler, Dodge, Jeep and Ram vehicles in Lebanon, has enhanced its customer service with the opening of a strategically located new facility that combines Showroom and Service capabilities on Chiyah Main Road.
“Showcasing the Chrysler, Dodge, Jeep and Ram ranges and offering world class servicing using the latest high-tech equipment and factory-trained, certified technicians, the new facility is proof of our on-going commitment to provide customers with best in class service at all times,” said Joachim Zeitler, General Manager, Chrysler Group of TGF.
“The combination of a strategic location and customer service excellence has a major effect on the performance of an automobile distributor, and as a company, we are fully committed to an on-going programme of facility expansion and development that is specifically designed to enhance every aspect of our interaction with customers – that’s why a further new service facility will be opened soon within the Metn/Keserwan areas.”
The opening of the new facility was combined with the launch of the all-new Chrysler 200 sedan, which delivers exceptional value without compromise. The 200’s sophisticated design, high-quality craftsmanship, and advanced technology, combined with the peace of mind that comes from having every available safety feature as standard equipment and a choice of powertrains that offer excellent fuel economy and exceptional power, means that drivers and passengers will not only enjoy the drive, but look forward to it.
Underpinning the quality of the latest Chrysler Group products, The Insurance Institute for Highway Safety (IIHS) named 11 models, including the Chrysler 200 and 300, Dodge Charger and Durango plus Jeep® Grand Cherokee and Patriot as Top Safety Picks for 2012. The IIHS annually recognises vehicles that do the best job of protecting people in front, side, rollover and rear crashes in a series of tests.
“Everyone agrees that the vehicles the company is building right now have the best reliability in its history, and as we continue our product transformation, we will engineer even more new technology and capability into all of our vehicles,” said Zeitler.
Well aware that long-term customer relationships are more important than ever before, TGF’s commitment to its customers means that alongside a range of top quality vehicles, the company has to consistently deliver the best customer service – both in sales and after sales. “We recognise that this is a vital ingredient for sustained success, and we’re determined to be recognised as a regional benchmark for our world-class professional standards – after all, that is what our customers deserve,” concluded Zeitler.