October 1, 2015 – On June 9th of last year, Carlos Ghosn, CEO of Renault, and Jérôme Stoll, Executive Vice President, Performance Director, and Marketing and Sales, rewarded Bassoul-Heneiné sal and eleven other importers during the “Partners Award: Renault International Sales” ceremony held in Paris.
Mr. Ghosn and Mr. Stoll awarded Bassoul-Heneiné and the other winners in person. Carlos Ghosn and Jérôme Stoll took this opportunity to underline the commitment of group partners. They stressed on the importance of importers that are able to convey the worth of group brands, services and products to clients, and the crucial role they play in providing customer satisfaction and loyalty.
“The partnerships we have built with the importers we are rewarding today are strong and successful for all stakeholders. Our shared success is thanks to the quality of our products and of the services we offer our customers. We are responsible for product quality, and our importers are responsible for the service quality offered to loyal customers of our brands,” said Ghosn.
Whether it is during the process of sales or afterwards, the Renault group has always made customer satisfaction one of its highest priorities. Year after year, the group and its partners deploy all necessary means to meet the needs of Renault customers at every stage of the customer’s relationship with group brands.